Key Living Homes LLC – Terms & Conditions
Effective Date: 09/01/2024
1. Introduction
Welcome to Key Living Homes. By engaging our services — including but not limited to custom home construction, renovations, design services, and real estate transactions — you agree to the following Terms & Conditions. These terms are designed to ensure clarity, protect all parties, and set expectations for the duration of our professional relationship.
2. Services Provided
Key Living Homes offers:
- Custom home design and construction
- Renovation and remodeling services
- Floor plan drafting and design consultations
- Real estate representation and transaction services through licensed Missouri Realtors® , Ashley Key and Travis Key powered by Fox & Riley Real estate
- Project management for residential builds and remodels (commercial projects on a case by case basis)
All services are delivered with professionalism, quality craftsmanship, and clear communication. Specific deliverables, timelines, and costs will be detailed in a separate written agreement or project contract.
3. Payments & No-Refund Policy
- All payments made to Key Living Homes are non-refundable.
- Payment schedules will be outlined in the project contract or agreement, typically in installment form.
- Installment payments are structured to protect both the client and Key Living Homes LLC on construction services by ensuring that payments correspond with project milestones, keeping work and compensation in alignment throughout the project.
- Work will commence only after the required initial payment has been received.
- If the client suspends or cancels a project, any amounts paid will be retained by Key Living Homes to cover labor, materials, administrative costs, and lost scheduling opportunities.
4. Floor Plan Ownership & Intellectual Property
- All floor plans, drawings, designs, renderings, and related materials created by Key Living Homes LLC are the exclusive property of Key Living Homes unless otherwise stated in writing.
- Clients do not acquire ownership or reproduction rights unless they have purchased these rights in full and received a written Transfer of Ownership Agreement signed by both parties.
- Without such written transfer, plans may not be sold, reused, reproduced, or provided to other builders, designers, or contractors.
- Key Living Homes reserves the right to use created plans, renderings, and photographs for portfolio, marketing, and promotional purposes.
5. Project Changes & Scope Adjustments
- Any changes to the agreed scope of work (“change orders”) must be requested in writing and approved by both parties.
- A change order fee may apply to cover administrative, scheduling, and related costs.
- The Project Manager reserves the right to deny any change order request if, in their professional judgment, it is not in the best interest of the project’s quality, timeline, or budget.
- Approved changes may result in additional charges and extended timelines, which will be documented and agreed upon before work proceeds.
6. Timelines & Delays
- Project timelines are estimates and may be impacted by weather, permitting, material availability, or other factors outside our control.
- Key Living Homes LLC is not liable for delays beyond our reasonable control and will communicate adjustments as needed.
7. Warranties & Disclaimers
- Construction work performed by Key Living Homes is covered by applicable workmanship and material warranties as outlined in individual contracts.
- No warranty is provided for issues caused by misuse, neglect, or unauthorized modifications by the client or third parties.
- Real estate transactions are subject to Missouri and federal real estate laws, with no guarantee of property value appreciation or market conditions.
- licensed real estate agents adhere to all Missouri Real Estate Commission (MREC) rules and the National Association of Realtors® Code of Ethics.
8. Client Responsibilities
Clients agree to:
- Provide accurate and timely information for project planning and execution
- Make decisions and approvals within agreed timeframes
- Maintain clear communication with Key Living Homes
- Ensure site access for Key Living Homes staff and subcontractors
- Comply with any applicable permits, codes, and HOA requirements
- Maintain working utilites on job site if applicable
9. Limitation of Liability
To the fullest extent permitted by law, Key Living Homes LLC will not be held liable for indirect, incidental, or consequential damages resulting from the use of our services. Liability, if any, is limited to the total amount paid by the client for services rendered.
10. Governing Law
These Terms & Conditions are governed by the laws of the State of Missouri and applicable federal laws. Any disputes will be resolved in the appropriate courts located in Lincoln County, Missouri.
11. Contact Information
Key Living Homes
300 Main St. Troy, MO 63379
Ashley@KeyLivingHomes.com
Broker Office, Fox & Riley Real Estate 636-400-7117
Construction Office 636-233-5740
www.KeyLivingHomes.com